Feedback from previous guests about their experience
56%
liked the resort and would come back again
5.6/10
Guest rating
Rooms
9.0
Location
9.2
Service
10.0
Dining
8.4
Guest reviews
5.6/10
based on 5 reviews
9.1
9.1/10 based on 608 reviews
Robert
United States of America,
March
2025
5.2/10
My stay at Mook Ing Lay was good. the value for money is really good. The location, just a short walk from the pier and local dining options, made my experience even better. While the room was basic but functional, it was very clean and comfortable. However, I did notice some issues with the internet connection, which could be improved.
Rooms
9.0
The room was basic but functional. and really clean. I appreciated the air conditioning and the large fridge. The king-size bed was comfortable, and the daily cleaning service was great.
Service
10.0
The staff were incredibly friendly. they brought fresh fruit to my room every afternoon, which felt like a nice touch. Communication was a bit tricky due to the language barrier, but we managed just fine.
Location
9.0
I loved the location. it's nestled in a peaceful area, only a 5-minute walk from the pier. I enjoyed being close to the village with all its restaurants and shops, and used a taxi to visit Charlie Beach, which was worth it.
Dining
8.0
Although there weren't formal dining options on-site, I enjoyed homemade jams during my stay, and the nearby restaurants provided plenty of choices.
Facilities
8.0
Mook Ing Lay offers basic facilities such as room service and housekeeping. though there are no pools or gym services available on-site. The setting in the garden was lovely, perfect for relaxation.
Milton
United States of America,
March
2025
5.2/10
I had a lovely stay at Mook Ing Lay, which offered a budget-friendly room with basic accommodations. While it was situated near the pier and local shops, I found myself needing a short taxi ride to reach the more beautiful Charlie Beach, which was worth it! The friendly staff made my experience better by delivering fresh fruit to my room daily, although the absence of a pool and other amenities was noticeable. Overall, I appreciated the value for money, but the cleanliness issue on the island was disappointing. 🌴🍍
Rooms
8.0
My room was clean and functional, with comfortable beds and great air conditioning. I particularly liked the spacious villa on the second floor with a nice balcony, perfect for evening gatherings.
Service
10.0
The staff were amazing, delivering fresh fruit each afternoon and ensuring my room was always clean. Their attentiveness really stood out to me during my stay.
Location
9.0
The location was convenient for exploring the village, with easy access to local bars and restaurants, just a short walk from the main pier. However, I had to travel a bit to reach a nice beach.
Dining
9.0
Every day, I enjoyed the fruit juice and fresh fruit delivered by the staff, which was a lovely touch. It added a nice personal flavor to my stay.
Facilities
7.0
While the facilities were basic, I appreciated the housekeeping and the option to rent a scooter for excursions. The absence of a pool or massage services at the hotel was a downside.
Cecil
United States of America,
March
2025
5.2/10
My stay at Mook Ing Lay was fantastic. The location was perfect, just two minutes from the pier and surrounded by charming restaurants. The room was clean and comfortable, though I did notice some minor noise from nearby dogs. Overall, it offered great value for money and a good garden atmosphere.
Rooms
9.0
The room was simple yet functional, featuring air conditioning, a comfy bed, and a clean bathroom with a good shower. I particularly enjoyed the balcony space overlooking the beautiful garden.
Service
10.0
The staff were incredibly welcoming and attentive. I loved the evening fruit delivery. Such a nice touch that added to the overall experience.
Location
10.0
Being just a short walk from the pier made it convenient, and the nearby local bars and restaurants were an added bonus. I could easily explore Charlie Beach using a tuk-tuk or a rented scooter.
Dining
9.0
Restaurants within walking distance offered good local pastries and various dining options, enhancing my stay on the island.
Facilities
8.0
Facilities were basic but satisfactory. There was housekeeping, and I appreciated the option for laundry and tour assistance right on-site.
Joseph
United States of America,
December
2024
6.6/10
My stay at Mook Ing Lay was a good blend of comfort and convenience. The room was clean and well-equipped, with air conditioning and a lovely garden view. though I would have appreciated a little more space to relax around the hotel. Overall, it was great value for the price.
Rooms
9.0
I found my Standard Bungalow to be simple yet solid, with a comfortable bed and an efficient shower. The garden surrounding my room added a nice touch, making it a peaceful retreat.
Service
10.0
The service was really good. the staff were friendly and attentive, bringing fresh fruit to my room each afternoon, which felt like a thoughtful gesture.
Location
9.0
Mook Ing Lay is perfectly situated. just a couple of minutes from the pier and the walking street, with easy access to the best spots on the island, including Charlie Beach, which is a quick tuk-tuk ride away.
Dining
8.0
While I didn't dine extensively at the hotel, the nearby options provided a diverse culinary experience, including gourmet sandwiches that were quite tempting.
Facilities
7.0
The basic facilities met my needs, though there weren't any extra amenities like a pool or gym on-site. However, I appreciated the efficiency of room service and the helpfulness in arranging tours.
Steve
United States of America,
December
2024
6.6/10
My stay at Mook Ing Lay was good overall. The hotel had a fantastic value, being clean, comfortable, and well-located. On the flip side, it's a bit away from the nearest beach, requiring a short taxi ride to reach it, but the vibrant atmosphere of nearby restaurants made up for that.
Rooms
10.0
The room was spacious and came with all the necessities for a five-night stay. I enjoyed the efficient shower in the clean bathroom, comfortable air conditioning, and the large fridge. The bedsheets were fresh, and the little patio was perfect for enjoying the garden views.
Service
10.0
Mai and her staff provided wonderful service, offering daily fresh fruit and ensuring the rooms were cleaned consistently. They even lit mosquito coils on the patio, allowing me to enjoy the evening outdoors without the bugs.
Location
9.0
Mook Ing Lay is located just a couple of minutes from the pier and close to a variety of restaurants on walking street. While it’s not directly on the beach, getting to Charlie Beach only took a short, inexpensive tuk-tuk ride.
Dining
8.0
Though the hotel doesn’t have dining facilities, I enjoyed exploring nearby restaurants, which were easily accessible and offered a good range of options.
Facilities
8.0
While the hotel lacks amenities like a pool or gym, it met my needs perfectly. The daily fruit delivery and parking for rented bikes were appreciated details.